Instagram DM Automation

Your Customers Don't Work 9 to 5. Your Instagram Doesn't Either.

Someone discovers your product at 11 PM.

They send you a DM.

“Hi, can you send me the product details?”

Your team won't see it until morning.

Flozari helps keep the conversation moving even when you're not sitting inside your inbox.

A customer asking for product details while Flozari keeps the conversation moving

The challenge

Every Unanswered DM Is a Conversation Waiting to Be Lost.

As your audience grows, so does your inbox.

Product questionsPricing requestsBooking enquiriesSupport questionsPeople asking for links

Answering each one manually takes time — and delays can cost you interested customers.

When interest is fresh, every response matters.

Instagram inbox

5 unread conversations

1

What does this cost?

2

Can I book for next week?

3

Can you send the product link?

4

Do you offer support for this?

How Flozari helps

Let Flozari Handle the Conversations That Don't Need a Human Every Time.

With Instagram DM Automation, you can create workflows that automatically respond to incoming messages based on your chosen triggers.

A customer asks about pricing. Flozari responds.

Someone wants a product link. Flozari guides them.

Someone needs personal assistance. Your team can take over.

9:41
ME

Mira Essentials

Active now

Hi, can you send me the product details?

Message…

How it works

From One DM to a Conversation That Keeps Moving

01

Customer sends a DM

A question arrives in your Instagram inbox.

02

Flozari identifies the trigger

Your selected condition is detected.

03

The right response is delivered

The relevant automation starts and sends the information they need.

04

Conversation continues

The customer can continue the conversation, and your team can step in when needed.

Benefits

Keep Every Routine Conversation Moving

24/7 availability

Keep routine conversations moving.

Faster responses

Don't make customers wait unnecessarily.

Less manual work

Automate repetitive questions.

Better customer experience

Give people a quick response when they're interested.

More scalable conversations

Handle growing message volume more efficiently.

Use cases

Made for the DMs Your Business Receives Every Day

Product enquiries

Share product details, prices, and links.

Booking requests

Guide people toward availability and next steps.

Customer support

Answer routine help questions right away.

Course enquiries

Send program details to interested learners.

Service businesses

Respond to common service and quote questions.

Lead qualification

Collect the details your team needs before handoff.

Comparison

A Busy Inbox vs. An Automated Inbox

CapabilityManual ManagementFlozari
Inbox routineCheck messages constantlyAutomate routine interactions
Response speedDelayed responsesFaster automated responses
Daily workloadRepetitive typingReusable workflows
AvailabilityLimited availabilityAlways-on automation

FAQ

Questions About DM Automation

Can Flozari automate incoming Instagram DMs?+

Yes, you can create workflows for eligible incoming interactions.

Can a human take over a conversation?+

Yes. Automation doesn't mean your team has to disappear from the conversation.

Is DM automation useful for lead generation?+

Yes. It can help engage potential customers and guide them toward the next step.

Explore Other Features

Complete your automation toolkit with our other powerful features

Keep the Conversation Moving — Even When You're Away.

Give people a timely response, then bring your team in when the conversation needs a human touch.