Make every Instagram inbox easier to start.
Inbox Starters display ready-to-use conversation prompts when someone navigates to your Instagram Inbox.
Give people a clear, comfortable way to begin asking about products, bookings, support, or anything else they need.
A simple first step can turn a visit into a useful conversation.
The challenge
A blank inbox leaves people wondering what to say.
People may want help, but a blank message field gives them no obvious starting point.
That hesitation can stop a conversation before it begins.
When visitors are unsure where to start, it is harder to understand their intent and help them quickly.
A blank conversation
No clear way to begin
How Flozari helps
Show useful prompts the moment people need them.
Inbox Starters give visitors a focused set of ways to begin, before they have to figure out the right words themselves.
Make the first message feel simple, relevant, and useful.
How it works
From Inbox Visit to a Useful Conversation
Choose starter topics
Pick the conversations you want to make easier to begin.
Write clear prompts
Use short language that tells people what they can ask.
Display in the inbox
Show starters when someone opens your Instagram Inbox.
Continue the conversation
Use the selected prompt as the first step toward the right response.
Benefits
Make Every First Message Easier
Easier first messages
Give visitors a useful way to begin without guessing what to write.
Clearer intent
Start conversations around the topics that matter to your business.
Faster routing
Make it easier to move people toward the right next step.
Fewer repeat questions
Surface the common reasons people open your inbox.
More useful insight
See which conversation topics your audience start most often.
Use cases
A Better Start for the Conversations That Matter
Product questions
“Help me choose a product”
Bookings
“I’d like to make a booking”
Customer support
“I need help with an order”
Creator communities
“Tell me more about your offer”
Comparison
A Blank Inbox vs. Inbox Starters
FAQ
Questions About Inbox Starters
Where do Inbox Starters appear?+
They appear when a user navigates to your Instagram Inbox.
Can I change the starter prompts?+
Yes. Configure prompts around the conversations and questions that matter most to your audience.
Do people have to use a starter?+
No. Starters provide an easy suggestion, while people can still write their own message.
Explore Other Features
Complete your automation toolkit with our other powerful features
Give every inbox conversation a clearer beginning.
Help people take the first step with Inbox Starters.