Shared Instagram Inbox

When Your Team Grows, Your Inbox Shouldn’t Become a Mess.

At first, one person handles Instagram. Then suddenly there are three. Then five.

And everyone is asking: “Who’s replying to this?”

Flozari’s Team Inbox gives your team one place to manage Instagram conversations.

Team inbox assignments across Instagram and Facebook

The challenge

Too Many People. Too Many Conversations. No Clear Ownership.

That’s what happens when conversations grow faster than your workflow.

The result: more friction before a useful conversation can begin.

The manual workflow

Too much happening across separate places

Duplicate replies
Missed messages
Unanswered customers
Confusion between team members
That’s what happens when conversations grow faster than your workflow.

How Flozari helps

Give Every Conversation the Right Person.

With Team Inbox, your team can work from a shared environment and organize conversations more clearly.

Give every conversation a clear owner so customers never receive duplicate replies.
Keep teammates in sync with one shared view of messages, assignments, and follow-ups.
Make handoffs simpler when the right person needs to take over a customer conversation.
Team members assigned to Instagram and Facebook conversations

How it works

From Interaction to the Right Next Step

01

Conversation arrives

A customer message enters the shared inbox.

02

Team sees it

Everyone has visibility into the conversation.

03

Assign owner

Give the right team member clear ownership.

04

Conversation is resolved

The assigned teammate responds and moves it forward.

Benefits

Make Every Workflow Easier to Manage

Better team collaboration

Work from the same view of customer conversations.

Clear conversation ownership

Make it obvious who is responsible for each reply.

Reduced duplicate responses

Avoid two people answering the same message.

Easier customer management

Keep conversations visible and easier to follow.

More organized workflows

Give your team a clearer way to work together.

Use cases

Built for the Work That Happens Every Day

Customer support

Keep support conversations clearly owned.

Sales teams

Make high-intent conversations easier to follow up.

Marketing teams

Coordinate conversations around campaigns and content.

Agencies

Manage multiple client conversations with clarity.

Growing businesses

Add teammates without adding inbox confusion.

Comparison

Separate Management vs. Team Inbox

CapabilitySeparate ManagementTeam Inbox
Conversation visibilityLimitedShared
OwnershipUnclearAssigned
CollaborationDifficultEasier
TrackingManualOrganized

FAQ

Questions About Team Inbox

What is a Team Inbox?+

A shared workspace for managing customer conversations collaboratively.

Why is a shared inbox useful?+

It gives teams better visibility and helps clarify who is responsible for each conversation.

Explore Other Features

Complete your automation toolkit with our other powerful features

One Inbox. One Team. No More “Who Was Handling This?”

Give every customer conversation clear visibility and ownership.